Welcome to our Support Website

Our customer support is 100% human-powered

Our goal is to make Krrb the best experience possible by working together with you to resolve issues and enhance the Krrb experience each and every day. Start a discussion (publicly or privately) and we will respond ASAP. You can also browse public discussions and our knowledge base to see policies, best practices and frequently asked questions. We're looking forward to hearing from you!

Peace of Mind

We're building a trusted environment

Your safety and privacy is our top concern. Krrb was carefully crafted to ensure your safety and respect your right to privacy. In the unlikely event you encounter a problem, contact us by starting a private discussion and we will respond ASAP. Or you can call us at +1 646-277-7125 (M-F 9-6pm EST). In an emergency situation, you should always contact the police, emergency personnel or the proper authorities first. Then contact us.

Member Disputes

We're here for you when you need us

We find that members most often resolve their own issues through direct contact. However, if a resolution cannot be found, contact us and we'll make it our mission to make sure both parties are happy. If you have a general complaint about inappropriate content or activity, please use the report as inappropriate feature on the website or if applicable, report harassment and privacy infringement.